Diagnostic Imaging Northwest | Scheduling Patients

				Make sure to FAX a completed Radiology Order Form to 253-446-3973 before the appointment. Do not rely on the patient remembering to bring it with them. On the form indicate if there are prior films or surgical reports that we should have in advance. Also be sure that the patient has enough time between the imaging procedure and the follow-up appointment. This will allow the radiologist to review and interpret the patient's results in plenty of time for the follow-up visit.

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Scheduling Patients

We try to accommodate your service needs by giving you easy ways to schedule. There are a couple of ways to schedule patients at Diagnostic Imaging Northwest:

You can call at 253-841-4353 to find a good day and time
You can have the patient call 253-841-4353 for a good appointment day or time
You can sign up for Online Scheduling and do it directly from your desk. Call 253-841-4353 and ask for the Scheduling Manager for more information. If you are a member already here is a link: Online Scheduling
You can send your requests electronically.

To streamline the patient's registration process and minimize your staff's time, it is important to take the following steps before scheduling an appointment:

Step 1: Find out if the patient's policy or plan requires a preauthorization or referral. Have the patient contact their insurance company and find out what needs to be done to obtain one.

Step 2: Have the patient come to their appointment at Diagnostic Imaging Northwest with their insurance card, name and address of their plan or insurer(s), name and address of the claims payer (if different from insurer), ID and group numbers, and the name of the policyholder or subscriber. If applicable, for workers' compensation, automobile, or personal injury cases, we require the name and address of the attorney as well.

If you have questions about insurance:
Diagnostic Imaging Northwest is an approved provider for most major insurance carriers and health plans. We will submit your claim, and any secondary claims, to any insurance company under the benefit coverage you specify, including workers' compensation, auto insurance, and personal injury. Ultimately, the patient is responsible for payment of the account, including any balance not covered by insurance. We will send a balance statement for any amount owed after insurance directly to the patient.